Risk: Hexagon’s hardware products consist of components from several different suppliers. To be in a position to sell and deliver solutions to customers, Hexagon is dependent upon deliveries from third parties in accordance with agreed requirements relating to, for example, quantity, quality and delivery times. Erroneous or default deliveries by suppliers can cause delay or default in Hexagon’s deliveries, which can result in reduced sales.
Further, Hexagon uses subcontractors, distributors, resellers and other representatives. Hexagon may face risks, including reputational risks, if suppliers do not maintain a high level of business ethics in terms of, for example human rights working conditions and corruption. The resurgence of a pandemic such as Covid-19 could temporarily result in an inability to meet in person or otherwise effectively communicate with current or potential vendors, suppliers, and partners, which may negatively affect current and future relationships with such vendors, suppliers, and partners and Hexagon’s ability to generate demand for solutions.
If there were to be unmanaged negative impacts following a supplier’s noncompliance with Hexagon’s Code of Business Conduct and Ethics and/ or Hexagon’s Supplier Code of Conduct, it may result in reputational risks for Hexagon.
Risk management: Hexagon seeks a favorable risk diversification, and no single supplier is decisive for the Group’s performance. The largest supplier accounted for 1 per cent of Hexagon’s total net sales in 2024. To minimise the risk of supply shortages or of excessive price variations among suppliers, Hexagon works actively to coordinate sourcing within the Group and to identify alternative suppliers for strategic components. Supplier risk surveys are performed (including those by Hexagon’s external partner) in order to identify and mitigate risks associated with the suppliers’ operations.
Hexagon also has a sustainability risk assessment and supplier audit process in place, including handling the risk of breaches in human rights. Hexagon has implemented a comprehensive compliance programme for suppliers to manage social, legal, and ethical risks. The Group regularly conducts supplier audits to ensure adherence to Hexagon’s Code of Business Conduct and Ethics, as well as Hexagon’s Supplier Code of Conduct. Compliance training is offered to Hexagon’s suppliers. Hexagon also ensures strict adherence to the new EU regulations on supply chain management and updates its supply chain management system accordingly.